Support Resources

As part of your comprehensive care, your primary care provider may refer you to other services at Augusta Health to help you heal or to keep you well. Staff from each service is happy to explain them to you—just click on the name of the service for the description. These services are located on the Augusta Health campus in Fishersville.

Behavioral Health

If your physical health is impacted by emotional or substance abuse issues, your primary care provider may refer you to Outpatient Behavioral Health. When you are working with Outpatient Behavioral Health, you are not admitted to the hospital. You come and go for each appointment.

Outpatient Behavioral Health offers programs and treatment for depression, anxiety and panic disorders, personality disorders and substance abuse. The professional staff includes licensed clinical social workers, licensed professional counselors and a certified substance abuse counselor. Both individual and group therapy are provided.

Care Home Medical

Durable Medical Equipment

If you need medical equipment for home use, your primary care provider may refer you to the Care Home Medical Durable Medical Equipment store. It is located on the Augusta Health campus, and can provide equipment and supplies for respiratory care—such as oxygen, nebulizers or CPAP machines—or medical equipment—such as hospital beds, bathroom safety equipment, wheelchairs, walkers or crutches.

Diabetes & Nutrition Education

If you are diabetic, pre-diabetic or need nutritional counseling for a medical condition, your primary care provider may refer you to Diabetes and Nutrition Education.

Diabetes and Nutrition Education provides both individual session and group education classes. Issues the certified diabetes educators might address include meal planning, blood glucose monitoring, medication management, and prevention and treatment of complications. Dietitians can counsel on weight management; nutrition counseling for vascular diseases such as heart disease, stroke and high blood pressure; or gastrointestinal disorders such as irritable bowel syndrome, celiac disease and cirrhosis.

Your doctor’s referral is required.

Fitness RxEx

If you have a chronic condition, heart disease, or cancer, and your primary care provider believes you would benefit from a strengthening and conditioning program, you could be referred to a Fitness Rx program. These programs are guided exercise program that are medically structured to help patients with special concerns. The program includes evaluation before you start, an individualized program, and a post-program evaluation.

These programs do require a referral from your doctor.

The programs are:

• RxEx Cancer for cancer patients in treatment of who have finished in the past six months to improve stamina, strength and fitness levels.
• RxEx Cardiac for patients who have completed Cardiac Rehab in the past three months as a continuation of the Cardiac Rehab Phase II program and includes follow-up with the Cardiac Rehab staff.
• RxEx Land or Aqua for patients who need to improve overall health. The Land option takes place in the Medical Fitness Room and the Aqua option is in the Therapy Pool.
• RxEx Joint Pre-Surgery Program for patients preparing for joint replacement surgery in the coming three months to strengthen the muscles around the joint to increase the success of the surgery.
• RxEx Youth for patients 8 to 12 years of age who need encouragement to make nutrition and physical activity a fun part of their lives.

Home Health

If you are recovering from an injury or illness, and are homebound and unable to travel for care without a considerable effort, your primary care provider may refer you for Home Health Care.

Just as the name implies, Home Health is provided in your home. It is intermittent care provided by nurses, therapists or aides. Eligibility must be established for Home Health Care to be covered by insurance. A Home Health social worker can help you determine your eligibility.

Hospice of the Shenandoah

If you or a family member are in the final stages of life, your primary care provider may refer you to Hospice of the Shenandoah for hospice care.

Hospice of the Shenandoah takes a team approach to provide each patient and family with the care they need—including spiritual and mental care—in whatever location is preferred. Hospice’s physicians, nurses, dietitians, pharmacists, therapists, chaplains and trained volunteers are available at home, in the nursing home setting or at Shenandoah House, a hospice facility on the Augusta Health campus. Care can be provided any time of day or night, any day of the year.

Palliative Care

If you have a serious or chronic illness, or multiple illnesses, your primary care provider may refer you for Palliative Care.

Palliative Care focuses on providing patients with relief from the symptoms, pain and stress of serious illness. Its goal is to improve the quality of life for both the patient and the family. A team of qualified health professionals such as doctors, nurses and social workers coordinates care between the patient, family and all doctors. Care can be provided every day, 24/7, in the patient’s home if needed. It is covered by Medicare and most insurance companies. Although your primary care provider may refer you, anyone can refer themselves or someone else to Palliative Care.

Therapy Services

If you’ve been injured or are recovering from an illness, your primary care provider could refer you to Outpatient Therapy. During Outpatient Therapy, you are not admitted to the hospital. You come and go for each therapy visit. You could be referred for Physical Therapy, Occupational Therapy, Speech/Language Pathology, or a specialty service such as the Lymphedema Clinic or Hand Clinic.