Augusta Health Primary Care, Harrisonburg (Rockingham Family Physicians) FAQ

Will Augusta Health accept my health insurance? 

Augusta Health accepts all major commercial, Medicare, and Medicaid payers.  To look for your specific insurance, visit our website here to access our Insurance Participation Guide. 

Does Augusta Health’s financial assistance also help patients with insurance? 

Yes, Augusta Health’s financial assistance program can be used as a secondary relief to your insurance coverage to aid in covering your out-of-pocket expenses like deductibles, coinsurance, and copays.

If I am approved, will financial assistance help with both the hospital and the provider’s office services? 

Yes.  Augusta Health has a combined financial assistance process that covers all services provided by Augusta Health, and it’s affiliates, which includes all providers within Augusta Medical Group.

How do I apply for Augusta Health’s financial assistance? 

Augusta Health’s financial assistance policy and application are posted on our website.  You can access all financial assistance resources by clicking here. 

Does Augusta Health offer discounts for patients who do not have insurance and do not qualify for financial assistance? 

Yes.  Augusta Health’s uninsured adjustment is currently 50% off charges for hospital-related services, and 35% off charges for provider-related services.